Removal of ACH fields in Prendio

Starting on February 18, 2022, Prendio Supplier profiles will no longer contain the “ACH Payment Details” section. This section contained the following fields, which will also no longer be available:

  • Bank
  • Routing
  • Account

Prendio and BioProcure have not actively maintained Supplier ACH information for some time. In most cases with suppliers, these fields are blank. If an older supplier profile contains ACH information, it is not guaranteed to be up-to-date information.

That being said, if you want to save any ACH information that might be stored for a connected supplier prior to removal, you can do so by following these steps: 

  • Login to Prendio as a user with the “Accounts Payable” role
  • Go to [Accounts Payable > Suppliers > Prendio Connected Suppliers]
  • Click the check box in the All column header to select all connected Suppliers
  • Click the Download Export File button
  • A CSV file will download that contains columns with any ACH information that might be stored for the Suppliers

If you wish to inquire about ACH information that was stored for a certain supplier after February 18, 2022, you can create a support ticket or reach out to the supplier for the most up to date info.